Since its establishment, Neyr Perse has cooperated and operated with major employers of the country in related fields. Due to the proper implementation and according to the schedule of the projects, responsiveness and commitment to meet the needs and expectations of employers, accompanying and cooperating closely with the needs of customers, Neyr Perse Company has become a reliable brand for employers.
The needs and expectations of customers, as one of the key stakeholders in Neyr Perse Company, have always been the concern of all the company's elements. In this regard, Neyr Perse Company recognizes these needs and expectations in the form of defined processes and sub-processes in order to solve and manage them to provide more customer satisfaction.
By establishing the ISO10004 standard and measuring the level of customer satisfaction in accordance with the requirements of Mapna Group, Neyr Perse Company is trying to take steps to improve the level of customer satisfaction by recognizing its weaknesses and strengths. Based on this, while evaluating customer satisfaction questionnaires that are sent by Mapna Group company every six months, and checking indirect satisfaction measurement indicators, Neyr Perse Company acts in order to better understand the opinions of customers. Neyr Perse Company is trying to continue the growing trend of its customer satisfaction index by considering the needs and expectations of customers.
Our dear customers, in addition to the usual ways to express their opinions and complaints, can help us by completing the "Contact with the customer" form at the end of the site, in order to better understand our needs, expectations and provide better services.